Refund Policy

Last updated: August 26, 2026

Returns and exchanges are available for merchandise with a defect as well as merchandise without one. The request window is 30 days after receipt, and the item must still be new, unused, in original condition, and complete with original packaging, tags, and accessories.

Eligible non-fault reasons include preference changes, mistaken selection, and no longer wanting the item. Damage, a manufacturing issue, wrong merchandise, absent parts, or a substantial difference from the listing are also covered concerns.

Provide the order reference, checkout email, and details of the request. A damage, defect, incorrect-item, or missing-component claim also needs product and packaging photos or video. Wait for authorization before mailing the return; the package includes a free return label for an approved mail return.

We do not charge a restocking fee. Exchanges can proceed only while suitable stock is available. Refunds are returned to the original form of payment and processed within 10 days after approval; account posting is controlled by the payment provider.